Westers Garage - Shipping Information



	<< Click here for RETURN SHIPPING >> If you are shipping to Canada, FOLLOW these instructions!!! Ship to: WESTERS GARAGE 218 Centre Street Box 159 Tilley, Alberta Canada T0J 3KO SHIP ALL CORE RETURNS VIA THE UNITED STATES POSTAL SERVICE (See Return Shipping Link Above) DO NOT SHIP ANYTHING UPS GROUND. Ground shipments cost us DUTY BROKERAGE AND GST TAXES to accept and you will be rebilled for them. You can ship UPS Air, but the post office is the cheapest method. USING UNITED STATES POSTAL SERVICE: GLOBAL EXPRESS GUARANTEED is the fastest method to get your computer here FOR TUNING. It takes 2 to 3 business days. ALWAYS CHECK WITH YOUR POST OFFICE FOR THE QUICKEST SHIPPING IN YOUR AREA, or go online to www.usps.com. Ship all CORE RETURNS via PRIORITY MAIL. This will take 4 to 6 days. DO NOT USE STANDARD OR NON-PRIORITY MAIL. This will take 4 to 6 weeks and you only have 30 days to avoid a core charge. Also, these methods are not trackable. If you do make this mistake, just call us. YOU MAY INSURE YOU PACKAGE. All parcels are automatically insured for $100 when sending via Priority. However, if you are concerned about it being lost in the mail, you can insure the parcel for the price of replacement of the ECM. US CUSTOMS FORM: Example Below You have to write Automotive Computer: Temporary Import for Repairs in the Detailed Description of Contents (1) box. VALUE: The value in box (5) is $15. We have to pay a Goods and Services Tax on everything that comes into Canada. The assumption that the Government makes at the border is that we are purchasing anything that crosses the border, even if the product came from here to start with !! Even at $15.00, we have to pay tax on this. IF YOU DO NOT FOLLOW THESE ABOVE INSTRUCTIONS YOU WILL BE BILLED FOR THE CHARGES Sample All computer orders are shipped via UPS Express, unless specified. Click here for core return shipping information If Ordering... directly from an authorized WESTERS GARAGE dealer, all above prices include shipping for North America-wide shipping via a "group buy" or at a discounted rate, check with your dealer to ensure that freight is included or you may get a freight invoice from the shipper Items are available directly from Westers Garage only, and are not available from Westers Garage dealers Reburns are subject to a $45.00 - $60.00 shipping charge as of November 01/2003. Core Charges: If you have not returned a core PCM - and our records indicate you haven't - you no longer get updates (and you probably "bought" a core) ! If your core is not returned after 60 days, you cannot return it for credit -- you own it. When you've paid for your core (non-return or wish to own), you must return the performance PCM as a core when a reburn is done. If the core did not come from your truck, it will be tagged, your name on it, arrival date and checked to determine functionality. It is in your best interest to ensure the returned core comes from your truck to avoid core charges. If your core is shipped and received damaged--we'll take a picture of it, email it to you...it will be returned... we do not accept damaged cores (whether internal or external). Damaged cores are considered to be in the following condition: Physical pin damage Connector damage or crushed so that the connectors can no longer provide a weather seal Non-communicating (not able to reprogram). There are no refunds on custom performance chips or custom PCM/ECM's (When programmed to our specifications--not yours.) Since we don't copy protect our PROM or MEMCAL, we can't stop you from copying our program. We CAN stop you from copying the program and returning it for a refund. If you build something that isn't going to work, we will advise you of the same to avoid future hassles.
Wester's Garage -- 218 Centre Street -- Box 159 -- Tilley, Alberta -- Canada -- T0J 3K0 ... We'll get YOU going FAST !! Thank you for visiting and remember to come back often as our product list is frequently updated!